24/7 Roadside Assistance in Cary, NC

Search “roadside assistance near me” in Cary and most of what comes back is directories and call centers that pass your job to whoever is free. We are the ones who actually show up: a locally owned company based in the Cary–Morrisville area, with our own trucks and our own drivers. The person you talk to on the phone works for the same company as the driver who pulls up.

Where we work

All of Cary — 27511, 27513, 27518 and 27519 — plus Morrisville, Apex, Holly Springs, New Hill, Research Triangle Park and RDU Airport, with calls into Raleigh and Durham. That covers US-1 and US-64, I-40, I-440, NC-540, NC-55, Cary Parkway, Kildaire Farm Road, Tryon Road, Harrison Avenue, Davis Drive and Green Level Church Road, and every kind of spot a car quits: driveways, apartment lots, shopping centers like Crossroads, Fenton, Park West Village and Waverly Place, office parks and highway shoulders.

The roadside calls we see most in Cary

Dead batteries pile up in the first hot weeks of summer and the first cold mornings of winter, in driveways and in the lots at work. Lockouts happen at the gym, the grocery store and the apartment mailbox. Flats come from construction debris on US-1, I-40 and the new roads going in around Green Level and western Cary. And people run out of gas on NC-540 more than anywhere else, because the exits are farther apart than they feel. Whatever it is, tell us what the car is doing and where you are, and we will tell you what it needs.

Roadside help or a tow? How we decide

A car that clicks but won’t crank usually needs a jump. A car that cranks but won’t start, smells like fuel or shows a red warning light usually needs a shop, and we will say so before we send a truck for a jump that won’t help. A flat with a usable spare is a roadside call; a flat with no spare, a damaged wheel or a run-flat that has given out is a tow. Either way it is one call and one company, and the price is upfront before the truck rolls.

What to have ready when you call

1. Where you are: a cross street, a business name, a highway exit or a dropped pin.
2. What the car is doing: clicking, no sound at all, warning lights, flat, out of gas, keys inside.
3. The year, make and model, and whether it is all-wheel drive or electric.
4. For a flat: whether you have a spare and the wheel-lock key.
5. Where you want it to go if it turns into a tow.

Staying safe while you wait

On a highway shoulder — US-1, I-40, I-440, NC-540 — get as far right as you can, turn your hazards on, and stay in the car with your seatbelt on unless staying put is unsafe. In a parking lot or a driveway, wait somewhere comfortable and keep your phone on; the driver calls when he is close.

Already have roadside coverage?

Plenty of drivers have a roadside plan through their insurance, their car or a credit card. You can call us directly either way — you get a local truck and a straight answer on timing. If you want your plan to cover the cost, ask them how they handle it before you call, and keep your receipt.

Keep reading: our I-40 and I-440 breakdown checklist and jump start or new battery? If it needs more than roadside help, see towing in Cary, NC or find a tow truck near you in Cary.