At WTF Towing, we understand that when you ask for a tow truck near me, you need it now. Our prompt, professional towing services are available 24/7 to ensure that no matter where you are or what time it is, roadside help is on the way. From emergency breakdowns to scheduled transports, our fleet of well-maintained tow trucks and experienced operators are equipped to handle all vehicle types. Trust WTF Towing to provide not just a tow, but the peace of mind that comes with knowing you’re in good hands.
Long distance towing available.
I had trouble with my car spontaneously not starting and had to get it towed to a nearby dealership. After I put in my request, they were very quick to respond. Chris texted me with an ETA and when he arrived he was friendly, respectful, and efficient. He handled my car with care and got it to the dealership with no issues. I would absolutely use these guys again!
Grayson is top tier. Got to me faster than the estimated time. Was extremely helpul with my cars issues and the towing 10/10 recommend!
Chris with WTF Towing did an excellent job today! He arrived quickly, kept me informed throughout the process, and was genuinely pleasant to talk to. Great communication, excellent customer service, and an all-around positive experience.
Very Disappointing Experience – Zero Flexibility or Customer Support I had a very disappointing experience with this towing company. Our electric vehicle ran out of charge, and we arranged for it to be towed to a charging station. Unfortunately, the charging station was not working, leaving us stranded again. I requested that the tow truck driver move the vehicle to another nearby charging station, but I was told that I would need to book an entirely new service and wait for another driver. I even spoke directly with the owner, hoping for some understanding and flexibility. However, he refused, stating that helping us would delay other customers. I understand that towing companies have schedules and other customers to assist, but situations like these require some compassion and willingness to help. We weren’t asking for anything unreasonable, just assistance getting our vehicle to a functioning charging station. What was most disappointing was the complete lack of empathy and effort to find a solution, especially when we were already stranded late at night after driving for 12hrs on road for a family emergency Customer service is not just about completing a job; it’s about how you treat people when they genuinely need help. Unfortunately, I would not recommend this company based on our experience. Edit for the response: I would like to clarify a few inaccuracies in your response. First, the drop-off location we provided was correct. Your driver initially stopped at the Tesla charging station instead of the EVgo station, which was located at the opposite end of the same complex. We had to exit and drive back to reach the correct charging station. This was not a case of us providing an incorrect address. Second, we never expected your driver to move our vehicle from charger to charger indefinitely. When the EVgo charger failed to connect, we simply requested assistance getting to another working charging station because our vehicle was still stranded. I understand that you have other customers waiting and that insurance or roadside assistance policies may require a new service request. My disappointment was not necessarily with the policy itself, but with the way the situation was handled and communicated. What is particularly disappointing about your response is the effort to highlight supposed mistakes on our part rather than acknowledge our experience. We were already dealing with a stressful situation late at night, and a little empathy and professionalism would have gone a long way. You mentioned that your company has great reviews, and I’m glad others have had positive experiences. Unfortunately, that was not our experience, and we have every right to share it. Good customer service isn’t just about following procedures. It’s also about treating customers with respect, especially when things don’t go as planned.
I hope I have it correct. I think his name was Ricardo, but he was absolutely amazing, very friendly, very informative. I mean, the service was absolutely wonderful. I kid you not, if I could give 10 stars, I would. Very professional, keep up the good work.
Want more? Read customer reviews of WTF Towing in Cary, NC — real jobs, in our customers’ own words.
12k+
Happy Customers
99.9%
Customer Satisfaction
80+
Professional Expert
14+
Years Experience
Service areas: Cary · Morrisville · Apex · Raleigh · Durham · Holly Springs · RDU Airport
More services: roadside assistance · accident towing · flatbed towing · motorcycle towing · long-distance towing · all services
We’re hiring tow truck operators in Cary. See the job and apply →
Our company provides you with the best quote possible. We are fast and prompt. Clear communication is important to us. We take a stressful situation and turn it into a fast, easy, and friendly situation that will leave you happy with our service.
Yes. We run 24/7, every day of the year including holidays, with our own trucks and our own drivers. Call (919) 230-4498 and you get the price before the truck rolls.
Yes. EVs and AWD vehicles go on one of our two rollback flatbeds so no wheels touch the road. Tell us the make and model when you call and we send the right truck.
Your location (a cross street, exit number or business name works), the make, model and color of the vehicle, where you want it taken, and whether anyone is with you. If the car is in a parking deck, mention the clearance height.
All of them, 24/7: jump starts, car lockouts, flat tire changes, fuel delivery, winch-outs and recovery, plus local, medium-duty and long-distance towing.
Cary, Morrisville, Apex, Holly Springs, New Hill, Research Triangle Park and RDU Airport, with runs into Raleigh and Durham. Long-distance towing anywhere in North Carolina and out of state.
Yes. We handle jump starts and tows in the RDU and ParkRDU lots. Call before you get to the car if you know it has been sitting, and we will meet you there.
Credit and debit cards, including contactless mobile payment. You get the price on the phone before we roll.
Straight answers from the people who show up: what to do when you break down, what a tow really involves, and how to stay safe on Triangle roads.
Broke down in Holly Springs? What to do on the NC-55 Bypass, Main Street, NC-540 and the back roads, which truck comes for your car, and how a tow to Apex or Cary works.
How to tell a real local towing company from a call-center broker when you search for a tow truck in Cary, NC, with the questions to ask in one phone call and what to check when the truck arrives.
Hit a deer on NC-55 or Green Level Church Rd? What to do at the scene, how to tell whether the car is safe to drive, and how towing works after a deer strike in Cary, NC.
